We have recently made some changes to our telephone system, which should improve the patient experience when trying to access the surgery via telephone. Your feedback has been an essential part of our review process and we encourage your continued thoughts regarding our new system and the recent changes.
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
The practice complies with the Disability Discrimination Act and each surgery has suitable access and amenities for disabled patients and facilities for the hard of hearing [Induction loop System]. Wheel chairs are available for patient use in the surgeries and the practice operates a wheelchair loan service. The surgery complies with the NHS Accessible Information Standard and if you have a disability and require help accessing any information, please CLICK HERE to find out how we can help.
Online Appointment Booking
Please ensure that you book appointments at the Practice you are registered at by using the filters available. Any appointments made at the wrong surgery may have to be cancelled at short notice. Please also ensure that when booking for a child, the appointment is made in their name, not yours. Thank you.
We value your opinions and welcome any feedback that you may have regarding your experience with our practice. You can contact the surgery directly or complete a short "Friends and Family Test" by clicking on the link to the left. We also meet regularly with our award winning patient participation group and work together to deliver the best possible care,
Friends and Family Test 2016/17 Results
For the past year, we have once again asked patients to offer feedback on their experiences with the practice via the NHS Friends and Family Test. The test consists of the following question:
"How likely are you to recommend our service to friends and family if they needed similar care or treatment?"
We have collated the responses for last year (Apr 1st 2016 - 31st March 2017) and were delighted with the results. We will continue to support this initiative throughout 2017/18 and welcome your continued feedback.
There are many ways you can control yours and your family's health at home or by a range of local services. Please watch the below video for a guide to keeping you and your family healthy.
(Site updated 28/04/2017)