Friends and Family Results November 2017
Practice List Closure/Saturday morning clinics update
For a temporary period of six months we regret that we will not be accepting new patients at our practices at Maxwell Drive, Loughborough and Cross Street, Hathern.
We are currently remodelling our services and it is with regret that whilst we do this we will not be able to register new patients at either of our practices from 16 October 2017.
In addition, regretfully we will no longer be able to provide clinics on a Saturday morning. West Leicestershire Clinical Commissioning Group (responsible for arranging services in practices) is currently engaging with patients to consider how to provide additional clinics in General Practices in the area longer term.
You will find information on how to register at other local surgeries, who are accepting patients, by visiting the NHS Choices website:
If you have any queries please ask at our reception.
LRI NEW Emergency Department Details
The new Emergency Department (ED) at Leicester Royal Infirmary opened on Wednesday 26th April, there have been changes to the access points for both Adult and Children's Emergency Departments. Please see the following links for details regarding access to the service you require and a site map highlighting the new Emergency Department layout.
With Dr Shivram and Ann Ball in post we are reviewing the various ways patients are able to access a health professional and we are extending our use of telephone triage for urgent appointments. The doctor will require some information of your symptoms so that they can assess the urgency and prioritise the appointment to ensure emergencies are dealt with before other book on the day requests. A range of options will be provided by the GP, including advice over the telephone, signposting you to another health professional or booking patients directly into an appointment slot. Pre-bookable appointments with the GP of your choice remain available, subject to the days your preferred GP works. You may notice that Dr Saund is reducing his sessions as our new clinicians increase their availability.
NHS Health Checks
We are now in the process of inviting patients for their FREE NHS Health Check. If you have received an invitation letter, please contact the surgery to arrange your appointment. For more information and to find out if you are eligible, please CLICK HERE
Patient Group Awards
Dishley Grange patient group has been awarded the best entry in the 2015 'Active Community Group award'. These sport and physical activity awards are highly coveted and cover the whole of Leicester City, Leicestershire and Rutland over six main categories of award. Our scheme was judged to have the greatest positive impact on health and well-being for those aged 65 and over. For the PG and the Health Walk Group to carry this off is some achievement. Well done to all concerned!
Our patient group also triumphed at the 2015 Charnwood Sports Awards as winners of the "Community Sport/Physical Activity Project" category for the Health Walks. Two awards in one year, well done to all involved! Click here to read about the award on the Loughborough Echo Website.
Friends and Family Test
The new friend and family test is now available and the surgery welcomes your feedback. Please see the home page for further information. Paper copies are also available in the practice, please ask at reception for further details.
Named Accountable GP
From April 2015, it is a national requirement that all patients are allocated and notified of a named GP who will have overall responsibility for the care and support that the surgery provides. Your named GP will be the usual GP noted on your medical record. This does not prevent you from seeing any GP in the practice as you currently do. If you wish to confirm your named GP, please contact reception.